OzValue Internet Services

This web page is to provide an overview of OzValue's Internet Services.

OzValue is a Melbourne business providing Broadband Access, VoIP, Web Hosting and Design Services.

OzValue acts as an agent/partner for a number of ISPs and similar services with a specialization in Wireless Communications, VoIP, Business DSL and recent new concepts in Web Design.

There are a lot of advantages for customers to purchase from a local agent such as us. We offer all services and products at the same or lower price than the actual suppliers. Since we are located locally in Melbourne while most of these suppliers have their offices interstate, we can offer additional support that the suppliers can't.

Having over 20 years experience in the design of Telecommunications and computer networks helps with this.

Typical examples of additional support that may occur include the following:

• Being able to provide temporary swap of equipment such as modems to isolate where difficult to locate faults lie. The worst faults to fault find are always the ones that are sometimes there and sometimes not and this is often the only way to find them.
• Advice on advantages/disadvantages between alternative suppliers.
• In some cases, the ability to get a demonstration of the service before purchasing.
• A local place to get additional help when dealing with the supplier has been problematic. Even the best of suppliers have occasions where the customer supplier relationship breaks down.
• Being able to test a particular house or business premises for the strength of a wireless connection (eg test of strength of iBurst signal)
• Availability of someone to perform an on-site installation or an on-site fix of problems.
• Availability of someone to perform on-site training.
• A local address to return equipment that is being returned under warranty.

With the exception of the on-site services, these services are normally performed free of charge where the product/service that is being serviced has been purchased through OzValue. Services that are performed on-site are normally performed at a reduced price where the product/service being serviced has been purchased through this OzValue. With all the above advantages of purchasing through OzValue, why would anyone want to purchase elsewhere.

For any purchases or enquiries please contact Ken at phone (03) 9809 2083 (International + 613 9809 2083).